FAQ

Here you will find answers to the most common questions that usually come up. Click on the question to get the answer. If you do not find the answer you are looking for, you are always welcome to email us your question at info@talentq.se

Please ensure that all characters in the link are included. If you are unable to click on the link, try copying it into your browser.

Our tests are designed to be completed on both mobile and tablet devices, as well as computers. Use the device you feel most comfortable with.

The following web browsers are guaranteed to be compatible with our assessments:

  • The latest version of Chrome and Firefox on Windows 10 and macOS 10.14+
  • Microsoft Edge on Windows 10
  • Safari on macOS 10.14
  • Chrome browser on Android (Android 8+) *
  • Safari on iPhone (iOS 11+)

 

  • Ensure that you have a stable internet connection.
  • Make sure you are in an undisturbed environment without the risk of interruptions or noise, so you can concentrate and perform your best.
  • Allocate enough time to complete the assessments. Remember that you need time to read instructions and complete practice questions.
  • Respond as spontaneously and honestly as possible in the personality and motivation questionnaire.
  • Be prepared for the possibility that the ability assessments may be stressful, as the questions are adaptive, meaning that you will receive more challenging questions for each correct answer you provide.
  • For our numerical assessment, you will need a calculator. You can choose to use the calculator on your mobile device, but make sure to disable the key lock so that your phone doesn't lock during the completion. We also recommend having paper and pen available.

At TQ Nordic, we strive to provide as fair and comparable test results as possible, which may require individuals to have adjustments in their assessments or during the process. If you believe you need adjustments, please contact the recruiting organization that requested you to conduct the assessment. They will assess possible adjustments, such as additional time or assistance with reading.

TQ Nordic has also integrated all of our assessments with Recite me. This provides an enhanced user experience by offering customized features directly within the testing environment, such as easy-thereo-read text, and more to facilitate usage for individuals with different needs and preferences.

Keep in mind that our assessments can be conducted on both mobile and tablet devices, as well as computers.

Learn more about Recite Me here.

In our personality assessment, TQ Personality, and motivation assessment, TQ Motivation, you can log in again and continue where you left off in the questionnaire.

The questionnaires do not need to be completed in one session. Our ability assessments should be completed in one sitting. You can choose to complete the assessments at different times, but for accurate results, a started assessment must be completed. If you have lost your internet connection, you can resume where you left off, but we recommend contacting the recruiting organization that requested you to conduct the assessment and ask for this to be reset. Regarding the 360 evaluation, you can login again and continue where you got interrupted in the process. The 360 evaluation does not need to be completed in one session.

Regarding the 360 evaluation, you can log in again and continue where you interrupted the process. The 360 evaluation does not need to be completed in one session.

Make sure you have read the instructions on how to answer the questions carefully. Some competency questions may require two or more answers, while personality questions ask you to choose only one answer in each column.

När du har valt alla nödvändiga svar kommer du att kunna klicka på “Nästa” för att gå vidare till nästa fråga. Om detta misslyckas, ändra din webbläsare till Google Chrome.

Regarding the next steps in the recruitment process, you need to contact the recruiting organization to get the information. At TQ Nordic, we provide the assessments and do not have any information about other parts of the recruitment process.

Our customers, the organizations that requested you to take the tests, may have different retention periods, but generally, a result is stored for 2 years.

You need to contact the recruiting organization that requested you to complete the assessments, and they will provide you with your results. Our customers are data controllers under GDPR, and we at TQ Nordic are data processors.

As data processors, we are not allowed to disclose your results without permission from the data controller (our customer).

You need to contact the recruiting organization that requested you to complete the assessment. They are the ones who set up the combinations of assessments in our platform.

You need to contact the recruiting organization that requested you to complete the assessments, and they will delete your results. Our customers are data controllers under GDPR, and we at TQ Nordic are data processors. As data processors, we are not allowed to delete test results or any other personal data without permission from the data controller (our customer).

If you need to change the language for instructions, click on "Language" at the top-right corner of the screen. There, you will find all the languages in which our instructions are available.

You will be able to change the language whilst signed in. You can find the language settings at the top-right corner of the screen. You can change the language before you start each assessment. Unless you haven't agreed otherwise with your recruiter, choose your native language.

Our candidate view is designed to be clear and easy to navigate. It should be clear when all your assessments are completed. Among other things, you will be able to read “There are no more activities to complete. Thank you for your participation!”

Your assessments should also have been moved from "Your assigned activities" to "Recent activities".

Before you start our assessment, whether it is an ability assessment or a personality questionnaire, you will receive one or more sample questions. This is to give you a good understanding of the layout and format of what is to come. There will be a detailed description of the assessment along with the sample questions.

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